Contact Us
Contact uDesign Gift
Have a question about a custom bobblehead, personalized figurine, pet figurine, wedding cake topper, anime-style figure, chibi figure or portrait bust?
We are happy to help you confirm photos, customization details, production time, shipping options and special requests before you place an order.
getudesignofficial@gmail.com
What We Can Help With
You can contact us if you need help with:
Choosing the right custom figure style
Confirming whether your photos are suitable
Creating a custom bobblehead from photo
Ordering a personalized figurine for a birthday gift
Making a custom wedding cake topper or couple figurine
Creating a pet figurine or pet memorial figure
Customizing an anime-style or chibi figure
Adding outfits, accessories, props or name base
Checking production time or rush order availability
Questions about shipping, proofing, refund or cancellation
Before You Order
If you are not sure which product to choose, please email us with your photos and idea. We can help you decide whether a custom bobblehead, personalized figurine, pet figure, portrait bust or cake topper-style couple figure is the best option.
After You Order
After placing your order, please send us:
Your order number
Clear front-facing face photos
Side or angle photos if available
Outfit photos
Hairstyle references
Pose or body reference
Accessory or prop details
Base text or name, if needed
Deadline, if the gift is for a birthday, wedding or special event
Photo Tips
Clear photos help us create a better custom figure. Please choose bright, front-facing photos where the face is not covered by sunglasses, heavy shadows, masks or blurry filters.
For pet figures, please send photos showing the face, body, coat color, markings and natural posture.
For wedding cake topper-style figures, please send photos of the couple, wedding dress, suit, bouquet, pose and any details you want to include.
Response Time
We usually reply within 24–48 hours on business days. During busy seasons or holidays, replies may take a little longer.
Thank you for choosing uDesign Gift. We look forward to helping you create a handmade custom figure from your photos.